Shipping policy

Thank you for shopping with Pet Essentials.

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed.

Estimated delivery times are:

Delivery times may vary due to customs processing, weather conditions, or carrier delays.

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package.

Shipping costs are calculated at checkout unless a free shipping promotion is available.

Please ensure your shipping address is accurate. We are not responsible for delays or additional costs resulting from incorrect shipping information.

If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.